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7.22.2005

PSA: How to Treat a Salesperson...

Salesmen (and women) are a rare breed. Good ones are ever more rare. I’m married to an excellent salesman…and I’m not just saying that because he buys me Bazzill…LOL! He really is very good at what he does.

So, with that in mind, can I just make a Public Service Announcement about how to treat salesmen? If, thru the course of your day-to-day business dealings, you encounter a salesman, of any caliber…but most especially a good one, here’s a secret to remember: It’s simple. Just be nice.

It’s not his goal to waste your time or sell you something you don’t want. Sure, he wants to make a sale, but a good salesman is not there to sell you something you don’t want. He believes he has something to offer you that you do/will want or need. If his product is something you don’t want, don’t put him off and tell him to come back later. Don’t blame your mother/wife/secretary/dog. Don’t lie. Just tell him the truth and save his time and yours from being wasted.

See, what you may forget when looking at the salesman, is that behind that practiced professional, really good salesman may just be a good man. A man who works hard, takes care of his family, and believes in the good of what he is doing. He’s making a difference in the world. He’s not much different from you, really. How would you want to be treated?

I know salesmen get a bad rap for tactics and ploys. Those who use tactics and ploys should get a bad rap…on the backside with a switch. But don’t lump them all together. If a salesman has given you no reason to think ill of him, treat him as you would want to be treated. It’s better to decline his offer and give him the chance to move on to someone who is interested…than to waste his time. See, to a salesman, more than most other people in business, time really is money.

It’s easy.
Salesmen are people.
Be nice.
Don’t lie.
Don’t waste time.

That is all. Now back to your regularly scheduled scrapbooking!

3 comments:

Hope said...

Oops!

I shut the door on a guy going door to door today. I did feel really bad but he just seemed too smooth. "You must be the Queen of the house!" Ugh. I said, "We're not interested." and shut the door. He said "God Bless you too." I really shouldn't have opened the door without looking first but I'm sure that he heard the kids. I just don't feel safe talking to a strange man when I'm home alone. Or are you not talking about door to door salespeople? :)

Sarah said...

Hmmm. I wasn't really thinking of door-to-door salesmen in my piece. I was really thinking of a business setting. Should have made that more clear.

And I certainly would never expect anyone to open the door or enguage any salesman in a situation where you felt uncomfortable or unsafe. I don't usually open the door at home if I don't know the person...especially if I'm home alone or home with the kids.

TracieClaiborne said...

I agree - we should be nice in every situation actually. I draw the line at telemarketers though. I just can't make myself be nice to them. ha!